Warranty
Warranty refers to the manufacturers coverage of that particular product and is normally dealt with directly through the store which it was purchased. Warranty claims and decisions are at the final discretion of the manufacturer. These include products that fail because the component was built and deemed to be faulty or defective under normal use.
Bike Frames & Components
Bike frames have warranty that can vary between company and the style of the bike. Any warranty issues or questions can be facilitated by The Bike Shop as you will not be able to deal with the company directly.
Any component part typically has a one year warranty if that component proves to be defective, but the final decision is at the discretion of the manufacturer.
Obtaining Warranty Service
To begin a warranty claim, you can email us at support@thebikeshop.com to start a warranty claim with our customer service experts.